Refund / Exchange Policies

Please understand that all sales are FINAL once the deposits are paid.
Cancellations are only allowed if made known at least 1 day before delivery date. Strictly NO cancellation on delivery date. We regret that deposits are not refundable for cancellations.

Deposit refunds will only be made if item is out of stock.
In the event that the item is out of stock, customer can choose to change to another colour / design, or get a full refund of the deposit placed on that item.

All items will be checked before delivery.
No exchange of items unless we have delivered the wrong item.
Exchange will be made only if the item is returned in the original conditions within 7 days:
- Items shall be returned with full and original packaging, i.e. including uncut tags, labels, packaging bag, shopping bag, etc.
- Items with signs of tampering, washing or altering will not be eligible for exchange.